Last Updated: August 2026

1. Introduction

At dm-alpha, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and protect the personal data of our wholesale clients, prospective business partners, and website visitors, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

As a B2B wholesale manufacturer, we collect data primarily to facilitate commercial transactions and manufacturing orders. This includes:

• Identity Data: First name, last name, job title, and company name.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Bank account details or payment card details necessary for processing wholesale orders.
• Transaction Data: Details about payments to and from you, order history, GSM specifications, and custom OEM requirements.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, and operating system when you interact with our website.

3. How We Use Your Data

We use your personal and business data strictly for the following purposes:

• To register you as a new wholesale customer.
• To process and deliver your order, including managing payments, fees, and shipping logistics (FOB/CIF).
• To communicate with you regarding manufacturing updates, lead times, and quality control checks.
• To comply with legal, tax, and accounting obligations in the UK.
• To send you updates regarding our catalog or factory capabilities (only where you have opted in).

4. Data Sharing and Third Parties

We do not sell your data. We only share data with trusted third parties necessary to fulfill your commercial orders, including:

• Freight forwarders, shipping companies, and logistics partners to deliver your goods globally.
• Payment gateways and corporate banking entities for secure transaction processing.
• HM Revenue & Customs, regulators, and other authorities based in the UK who require reporting of processing activities in certain circumstances.

5. International Transfers

Our company and vertically integrated manufacturing facilities are based entirely in the UK. All data processing and manufacturing operations are conducted securely within the UK and are subject to strict UK data protection laws. We do not transfer your data to international manufacturing teams outside of the UK.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your data is limited to those employees, agents, and contractors who have a strict business need to know.

7. Your Legal Rights

Under UK data protection laws, you have the right to:

• Request access to your personal data.
• Request correction of incomplete or inaccurate data we hold about you.
• Request erasure of your personal data where there is no good reason for us continuing to process it.
• Object to processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at info@dm-alpha.com.

8. Contact Details

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

dm-alpha
26 Business Village, Wexham Road
Slough, SL2 5HF, UK
Email: info@dm-alpha.com
Phone: +44 7848 581176